Banking compliance training staff actually finish
WorkQuest2U turns banking compliance training into short scenarios set in branches, dealing rooms and digital channels. Staff practise spotting money laundering red flags, treating customers fairly and managing risk, and the bank gets completion and assessment records for every learner.
- 9 modules
- 149 lessons
- 3D scenarios
- ✓ certificates
Banking & Finance training in 60 seconds
What banking & finance teams learn
Every lesson is a short scene to explore: a guide explains the work, learners find the hazards and red flags, answer a few questions and earn a certificate.
Financial crime
Know your customer, money laundering and terrorism financing red flags, sanctions, mule accounts, payment fraud and bribery.
Fair treatment of customers
Suitability, vulnerable customers, clear disclosure, complaints and the conduct that keeps trust.
Risk management
Credit, market, liquidity and operational risk, outsourcing and third parties, and how a bank holds capital against them.
Banking 101 and Islamic finance
How a bank makes money, deposits and lending, trade finance, payments and Islamic banking principles.
Modules in the Bank Co edition
Each module is a set of lessons with its own certificate. Companies choose which modules to assign to which teams.
Try a lesson
Banking 101What a Bank DoesInside a head-office tower: deposits, loans, maturity transformation, net interest margin and fees, capital, the BNM licence, and how Banking 101 fits together.Banking 101A Ringgit's JourneyFollow one ringgit around a Malaysian town: a deposit, a factory loan, a market payment, interest flowing back, tax, dividends and capital. Who gains at each step?Banking 101Deposits & AccountsA banking hall: savings and current accounts, fixed deposits and their Islamic equivalents, CASA and the cost of funds, PIDM protection and dormant accounts.
Banking 101Consumer Lending CentreA consumer financing centre with a property show unit and a car on display: mortgages, hire purchase, cards and personal financing, CCRIS, DSR, valuation and approval.Banking 101SME BankingA shophouse street and a relationship manager's office: SME lending, cash flow vs collateral, working capital, CGC and SJPP guarantees, site visits and early-warning signs.Banking 101Corporate BankingA corporate banking floor: big-company relationships, credit papers, limits and security, covenants, syndicated loans, project finance and the credit committee.Who it is for
- Branch and relationship staff
- Operations, payments and trade finance teams
- Compliance, risk and audit teams
- Treasury and dealing room staff
- Technology and digital banking teams
Laws and rules it touches
- Financial Services Act 2013 and Islamic Financial Services Act 2013Bank Negara Malaysia’s framework for banks and Islamic banks.
- Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001Customer due diligence, record keeping and suspicious transaction reports.
- Personal Data Protection Act 2010 (as amended in 2024)Customer data and breach notification.
- Malaysian Anti-Corruption Commission Act 2009, section 17ACorporate liability for bribery.
Lessons explain these in plain language for learning. They are not legal advice or official guidance.
Why banking & finance companies use WorkQuest2U
Remembered, not skipped
Short 3D scenarios where staff make the decisions hold attention better than slides or videos, on any phone or laptop.
Records for auditors
Assign modules by team, track completion and assessment scores, and download certificates and reports from one workspace.
Tailored to your sites
An edition uses your workplaces, terminology, rules and certificate wording. The editions shown are illustrative until tailored.
Banking & Finance training: frequently asked questions
Does this banking compliance training cover AML/CFT?
Yes. The financial crime module covers customer due diligence, red flags, suspicious transaction reporting, sanctions and fraud, set in realistic branch and payments scenes.
Can we track completion for regulators and auditors?
Yes. The company workspace assigns modules, tracks completion and assessment scores and issues certificates, so you can show who was trained and when.
Is the content approved by Bank Negara Malaysia?
No. Lessons explain the rules in plain language for learning. They are not regulatory guidance; always check the current policy documents.
Bring banking compliance training to your teams
Start with the illustrative edition, then we tailor it to your organisation with your sites, rules and branding.
Explore the edition Talk to usIllustrative edition. Company names, brands and workplace settings show how WorkQuest2U could be tailored for an organisation; they have not been endorsed or approved by any company.